Faq’s

Make a Loan Payment Provider

• This solution enables you to spend on your own TDECU loans from non-TDECU reports having a outside debit card or bank-account.

Exactly just What channels can be obtained with all the TDECU create a Payment Service?

The next networks are around for building payment to your loan that is TDECU using solution:

• One-time Payment: Make re payment on the web by going to tdecu.org/make-a-loan-payment
• Automated mobile System (IVR): create a re re re payment within the phone by calling 877.255.1400
• Member Care: talk right to a TDECU representative by calling 800.839.1154(A ten dollars cost pertains)

What information do i must make use of this solution?

All that you will be needing could be the loan that is primary Holder’s:

• Loan account quantity
• Date of delivery
• Final 4 digits of social protection quantity

• COMPANY ACCOUNTS ONLY: final 4 digits of company Account EIN
• COMPANY ACCOUNTS ONLY: utilize 00/00/0000 whilst the DOB

Take note: Comprehensive loan figures is situated by logging directly into Online & Cellphone Banking or by viewing your month-to-month account declaration.

What exactly are some attributes of with the produce a Payment Service?

This solution provides a few features that are helpful the capability to:

• Save debit card or bank account information for future usage
• Future-date loan re payments as much as five (5) times
• Final 4 digits of social protection quantity
• Post payments the same time if planned prior to 6 p.m. CST
• Utilize the Make a Payment on line portal in English or Spanish
• View recent & pending re re re payments in order to avoid duplicates
• Make re re payments throughout the phone by calling 877.255.1400
• Arranged payments that are recurring calling TDECU Member Care at 800.839.1154

Just just What loan kinds may be compensated utilising the create a Payment Service?

All loans, except bank cards, lower than 60 days delinquent by which you would be the primary or joint might be compensated applying this solution.

Please be aware: To make credit cards re re payment making use of this solution, please phone Member Care at 800.839.1154

Can I make use of this ongoing solution if my loan is delinquent?

Loans must be not as much as 60 days delinquent to make use of the TDECU create a Payment Service through tdecu.org/make-a-loan-payment, or through the solutions automatic phone system.

Please be aware: If that loan is finished 60 days delinquent, please get in touch with TDECU Loan Resolutions at 800.839.1154

We received a mistake saying – “Your account quantity is not confirmed. Please look for errors and resubmit” – what went wrong?

Wrong information may have now been entered. Take note, you have to sign in together with your loan that is specific account – perhaps maybe not your user number. Loan account figures may be found by logging directly into Online & Cellphone Banking or by viewing your month-to-month account declaration.

In the event that you continue steadily to experience problems please contact TDECU Member Care at 800.839.1154

Are partial payments accepted?

Yes. You could make a payment that is partial your TDECU loan utilizing the Make a Payment Service.

Are principal-only payments accepted?

No. At the moment payments that are principal-only not able to be processed applying this solution.

Can I make use of my TDECU Debit Card or checking/savings account to help make a repayment?

No. re Payments designed to a TDECU Loan from the TDECU Debit Card or checking/savings reports aren’t permitted making use of this service.

You are able to spend that loan with your TDECU account by simply making a transfer through on line or Cellphone Banking, by calling Member Care at 800.839.1154 or by going to any TDECU Member Center.

How do we check out the status of my payment?

To check on the status of the payment just get on the One-time Payment portal on tdecu.org/make-a-loan-payment, then pick the “Recent/Pending Payments” choice at the very top right corner associated with display to see the status of one’s past re re payments.

Could I cancel my re re payment after it really is submitted?

Just re re re payments in a ‘pending’ status can be terminated when submitted.

Take note: Please touch base to TDECU Member Care at 800.839.1154 for help in cancelling a pending repayment.

Can a Credit is used by me Card to help make a repayment applying this solution?

No. The capability to make re re re payments making use of a charge card aren’t offered. But, you could make a repayment utilising the payment that is following:

• Debit card
• One-time ACH transfer from another lender

Alternatively, you could make a repayment to your TDECU loan by moving funds from your own TDECU account through TDECU’s on line & mobile phone Banking, Maxine phone banking solutions or by creating a transfer that is recurring visiting a part Center or calling Member Care at 800.839.1154.

May I schedule my re re payment for the date that is future?

Yes. Re Payments presented through the Make a Payment Service can be future-dated as much as five (5) times.

Can I put up recurring repayments utilizing this solution?

Yes. You can easily put up recurring re re payments to your TDECU loan from another standard bank by calling TDECU Member Care at 800.839.1154.

Will there be a restriction towards the buck amount i could spend utilizing this solution?

Yes. Loan re payments are limited by $5 https://speedyloan.net/payday-loans-or,000 by using this solution.

Will there be a limit into the true amount of payments I’m able to make by using this solution?

No. As of this right time, there are no restrictions to your quantity of re re re payments that may be made making use of this solution.

If We am traveling out from the country, am I going to manage to make use of the TDECU create a Payment Service while not in the usa?

Yes. This solution could be accessed from the locations that are following

United states, U.S. Territories, Belgium, France, Germany, Hungary, Italy, Japan, Korea, Latvia, Mexico, Netherlands, Poland, Portugal, Romania, Spain, Turkey, and Ukraine

Please be aware: whenever planing a trip to areas maybe maybe maybe not in the list above, you may be limited from or struggling to access this solution.